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Tax Charges
The buyer is solely responsible for any import duty, import taxes, VAT Tax or other incidental charges that may apply to their particular country or state. This also includes any custom duties/charges for return parcels
Pay Online Using PayPal
If you prefer to use PayPal, go to your PayPal account, or click on the PayPal icon at the top of your customer information sheet.
• Click on send money.
• Enter recipient’s email address as: anixiptyltd@bigpond.com
• In amount, enter total amount including shipping
• For type click on goods (other).
• For Subject enter Jewelry Order.
• Write a note which includes item # and description of item.
• Click on send money.
With this option you are not giving us your credit card number. You must have a PayPal account however.
Ordering Via Internet
This is a SECURE ONLINE STORE using the latest encryption technology. You can buy with confidence. If you prefer, you may E-mail your order. We will call you back to verify your order and obtain your credit card details.
Shipping & Handling
Items in stock will be shipped within 3 business days of clearance of credit card. Your jewelry item will then arrive within 2-9 business days (depending on method of shipment) and will require a signature upon delivery. All purchases are sent to you via FedEx, registered or insured post, unless notified otherwise. If items are not available, you will be notified immediately. Terms are pre-paid by credit card, money order, Paypal, bank cheques or personal cheques only. Please note orders paid by personal cheques will be shipped within 38 days to allow for clearance.
Shipping Costs
All Purchases 89.99us and under will be sent via registered and insured post. The cost of which is 14.95US dollars. This is automatically added to your bill using our automated shopping cart.
All Purchases 90.00us and above will be sent via FEDEX and will incur a cost of 26.95US dollars. This is automatically added to your bill using our automated shopping cart.
PayPal - You will need to add 14.95US to your purchase.
If you would prefer a faster delivery for your purchase under 90.00us this can be arranged through FEDEX couriers. The cost here will be an additional US15 dollars. You merely need to notify us that this is your preferred option and authorise the extra cost. This service takes 3-4 working days.
Condition: we will not send any orders via fedex that are under 35us
* Additional costs occur with Fedex for all parcels to Europe, Middle East, Netherlands, Israel , Norway, Sweden, Poland, Portugal, Spain, etc . Please see our postage page for costs.
Fees for Returning Our Online Anixi Jewelry Products for Exchange
Only a postage charge applies see fees below:
Shipping Costs For Exchanged Jewelry
For exchanged goods 89.99us and under, parcels are sent to you via registered and insured post. The cost of which will be 16.95 US dollars. This is Manually debited from your credit card.
For exchanges 90.00us and above the cost will be 29.95US dollars. This will mean that the parcel will be sent via FEDEX. This is manually debited from your credit card.
PayPal - You will be forwarded a Paypal invoice for 16.95US to cover your postage and handling fees for exchanges 89.99us and under.
Exchanges for 90.00us and over you will be sent an invoice for 29.95US.
Free Gift Wrap
We offer complimentary gift-wrapping for all purchases. For gifts, we will be happy to enclose a card with your personal message.
30-Day Money Back Guarantee
We proudly stand behind the quality merchandise that we sell. We guarantee all our products to be the finest .925 sterling silver available. Our Money Back Guarantee applies to all returns made within 30 days of Anixi Jewelry's Shipping date.
Note: Guarantee does not include change of mind, this is only for quality of piece (broken due to postage) only....
All returns must be received in Anixi Jewelry's original packaging within 30 days from the Anixi Jewelry shipping date.
Items returned after 30 days can be exchanged or a merchandise credit may be issued (less admin and postage charges). Exchange or Returns do not apply on worn, altered, custom or engraved jewelry. Simply return the item within 30 days of invoice date in its original condition for your refund less admin, shipping and handling costs.
Fees for Returning Our Online Anixi Jewelry Products for Refund
The fees that are deducted from the purchase price:
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15% admin charges and restocking fees.
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$15 shipping charges that we paid to deliver your order, depending on the country - (FedEx parcels only)
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$5 shipping charges that we paid additional for normal postage only.
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Must return all free Gifts in saleable condition that accompanied the order, or the cost of the free gift will be deducted from the refund.
Returning a Purchase
E-mail or call us on (612) 9755-2695 with all the relevant details.
On all return parcels please state - RETURN/UNDER WARRANTY.
Track and insure all return shipments: Anixi Enterprises is not responsible for lost or misdirected mail.
It is not necessary to include receipt, however, please include name and phone number.
All Pieces (including free gifts) are to be returned well wrapped in bubble wrap and in saleable condition. Should this not be followed. A polishing fee of 20US per piece will be charged.
Crediting Your Returns
Upon receipt, all returns will be processed within 14 working days. Any refunds due will be disbursed in the manner in which they were received, less return charges
Disclaimer
Since all of our silverwork is handcrafted, we can guarantee only the quality of our products. We cannot guarantee that any two pieces will be identical. Prices are subject to change without prior notice.
All weights and sizes are estimates and will vary from piece to piece as these are all handcrafted.
For additional information please E-mail us: anixiptyltd@bigpond.com
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